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Privacy Policy 

At Ili Essentials, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. By accessing our website or engaging with our brand, you agree to the terms outlined in this policy.

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1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

When you interact with Ili Essentials, you may provide us with:

  • Contact Information: Name, email address, phone number, and address.

  • Payment Information: Billing address, credit/debit card details, or other payment information for purchases.

  • Account Information: Username, password, and preferences when you create an account.

  • Health Information: (Optional) Skin type or other health-related information for personalized recommendations.

b. Non-Personal Information

Automatically collected data may include:

  • Browsing Information: IP address, browser type, device information, and pages viewed.

  • Cookies and Tracking Technologies: Session data to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected information to:

  • Process transactions and ship orders.

  • Personalize your experience with tailored product recommendations.

  • Respond to inquiries, provide customer support, and send updates.

  • Improve website functionality and user experience.

  • Send promotional emails, newsletters, and special offers (with your consent).

  • Comply with legal obligations and prevent fraud.

3. How We Share Your Information

Your information is never sold or rented to third parties. However, we may share your data in the following situations:

  • Service Providers: With trusted partners who assist with payment processing, shipping, website hosting, and marketing.

  • Legal Requirements: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to:

  • Remember your preferences.

  • Track usage analytics.

  • Provide personalized content.

You can disable cookies through your browser settings, but some website features may not function properly.

5. Your Privacy Choices

You have the right to:

  • Access and Update Information: Update or correct your account information by logging into your account or contacting us.

  • Opt-Out of Communications: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.

  • Request Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

  • Disable Cookies: Adjust your browser settings to decline cookies or remove stored cookies.

6. Data Security

We take your security seriously and implement industry-standard measures to protect your information, including:

  • SSL encryption for sensitive transactions.

  • Secure storage systems.

  • Restricted access to personal information.

While we strive to protect your data, no system is 100% secure. Please take precautions to protect your personal information when using the internet.

7. Third-Party Links

Our website may contain links to external websites. Ili Essentials is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we discover such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically.

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